Training Programs

  • 0 to 10RM Signature Program (P3)
  • 0 to 10 Relationship Manager Program (P4)
Training Programs

0 to 10 RM Signature Program (P3)

The 0 to 10RM Signature Program provides the complete introduction to 0 to 10 Relationship Management principles, models and tools. This program will establish at an individual, team and organisational level a common understanding, a common language and a common practice around high performance relationship management.

The 0 to 10 Signature Program provides an opportunity to experience and apply 0 to 10 Relationship Management models and tools as a means to build and sustain high performance relationships. This program consists of four modules:

  • Module 1: What is 0 to10 Relationship Management?
  • Module 2: Why use 0 to 10RM?
  • Module 3: Who takes part in the 0 to 10RM journey?
  • Module 4: How do I build the relationship improvement roadmap?

Objectives

  • To introduce the 0 to 10 Relationship Management principles, models and tools.
  • To review practices, outcomes and benefits associated with high performance relationship management.
  • To gain an understanding of the current state and future desired state for selected relationships and to develop a rich picture/action plan to bridge the gap.
  • To build competency in high performance relationship management.
  • To take away from the workshop, a clear ‘roadmap’ to further relationship development and improvement.

Delivery

The Signature Program is conducted by certified and licensed 0 to 10RM Elite Trainer Facilitators. It is modular and deliverable in formats ranging from a half day to two days.

Who should attend?

  • Individuals
  • Teams
  • Managers

Features

  • Limited group size between 10 to 20 participants
  • Applicable at all levels throughout the organization
  • The program is modular and flexible
For more information download a detailed draft agenda.

0 to 10 Relationship Manager Program (P4)

The 0 to 10 Relationship Manager Program is designed for Relationship Managers who will be implementing 0 to 10RM models and tools within their core roles and responsibilities. The program has particular relevance to those people whose roles and responsibilities include being a leader, relationship manager, key stakeholder, team member, innovator, key influencer, mentor and coach.

0 to 10 Relationship Managers will be key players in relationship rescue, relationship management and relationship improvement initiatives at strategic and operational levels, internal and external to the organisation. 0 to 10 Relationship Managers are certified content practitioners rather than formal trainers and facilitators.

This program consists of five modules:
  • Module 1: The 0 to 10RM framework
  • Module 2: 0 to 10RM Key Components
  • Module 3: People and the Lets Go change model
  • Module 4: Journey Management
  • Module 5: Making the framework fly

Program Purpose

To experience and apply 0 to 10 Relationship Management models and tools as a means to build and sustain high performance relationships.

Objectives

  • To introduce the 0 to 10 Relationship Management principles, models and tools.
  • To review practices, outcomes and benefits associated with high performance relationship management and 0 to 10RM.
  • To gain an understanding of the current state and future desired state for selected relationships and to develop a rich picture/action plan to bridge the gap.
  • To build competency as a 0 to 10RM practitioner and high performance Relationship Manager.
  • To take away from the program, a clear ‘roadmap’ for ongoing relationship development and improvement.

Delivery

The 0 to 10 Relationship Managers Program is delivered by Tony Lendrum and 0 to 10RM Elite Trainer Facilitators over a 3 day period.

Who should attend?

  • Relationship Managers
  • Partnering and Alliance Managers
  • Senior Managers / Account Executives
  • Procurement Managers / Specialists
  • Key Account Managers
  • Business Development Managers
  • National and Global Account Managers
  • Business Consultants / Coaches
For more information download a detailed draft agenda.

Program Cost

Program costs are available on request.
For further information please contact: tony.lendrum@0to10rm.com