Multiple 1 Party eRAD(Our Team)

Examples:
  • The National Sales Manager requests State Sales Managers to act as Sponsors to invite Account Managers to participate as eRAD respondents on nominated customer accounts. On completion of the eRADs a multi party analysis can be conducted by state and/or by customer.
  • The Chief Procurement Officer requests State Procurement/Supply Managers to act as Sponsors to invite Supply Officers to participate as eRAD respondents on nominated Supplier / Service Provider accounts. On completion of the eRADs a multi party analysis can be conducted by state and/or by suppler or service provider.
Just Me

Option 2: Multiple 1 Party eRAD
(Our Team)

Respondent - receives an invite from the sponsor, completes and receives their individual eRAD report.

Sponsor – invites respondents and pays for eRADs can access individual and combined results.

Sample Report

Download a Sample Multiple 1 Party eRAD Report

Analysis Demonstration

The Multiple 1 Party eRAD allows the sponsor to further analyse the relationship by isolating or combining each response. The tool below is a demonstration of the capabilities available.

Customer Respondents (Party A)

SelectIDClient NameStatusCompleted On
229David SkypeCompleted14/06/2010
230John SmithCompleted14/06/2010
231Ann JonesCompleted14/06/2010
232Brian JamesCompleted14/06/2010
233Julie DavisCompleted15/06/2010
257Ian WilsonCompleted28/06/2010
258Craig StoneCompleted28/06/2010
259Susan Lees Completed28/06/2010


Customer eRAD Matrix

Best of the best. Top of 1st division. Virtually one off unique, rarity if at all. As good as it gets in terms of performance. The ultimate goal for any relationship type. Often more of a target than a reality. Almost beyond measurement. The ultimate in competitive advantage. These performance results set the benchmarks for others to follow. Top class. First class. First Division. Best in class &/or World Class performance/results and you can prove it as benchmarked against appropriate Key Performance Indicators (KPI’s). The relationship is used as benchmark, role model, centre of excellence. Relationship has a positive ripple effect on others. Self sustaining momentum. Significant competitive advantage and/or profitable growth gained. The target for world class relationships. May need to focus on improving relationship type or resetting the performance bar. Knock your socks off, 'stand out', 'best in class' performance/results. Delighted with the current performance/outcomes against expectations /requirements. Benchmarked (internal &/or external) competitive and sustainable results. Would be a very acceptable goal for most relationships. Wow! Great! Excellent! Results hard and soft. Sustainable competitive advantage and/or profitable growth gained. Room for improvement only if appropriate. Often better than expected results achieved against expectations & requirements. Satisfied. A good solid result against expectations/requirements ideally with opportunities for improvement. Conformance to requirements based on stretch targets. First point of real acceptability on the results scale. Profitable and/or differentiated results opposite the competition achieved. Average, baseline result against requirements / expectations. The midpoint. Business as usual. Nothing special. Not happy but not unhappy with the results, little or no excitement involved. Often a position of change. A 'Just OK or barely OK' result against expectations/requirements. No pleasant surprises! The minimum expected results/outcomes. Unlikely to deliver profitable growth or sustainable competitive advantage. At or little better than a breakeven result. This is mediocrity. Ordinary and most times unacceptable results as determined against an agreed average benchmark(s) or target(s). A point of concern or still maybe early days with improvements to come. Either way the relationship is yet to deliver acceptable results. Results are delivering low service levels, product quality, profitability and/or growth, or are below breakeven point, budget and/or forecast. Relationship performance is well below expectations i.e. miserable. This could be a function of early days of the relationship, few results yet achieved, unprofitable and/or uncompetitive performance levels against forecast or non-forecast expectations/requirements. The relationship is just started or almost finished, on the verge of collapse. Either way it cannot continue for long at these performance levels. Significant change is required for improvement or an exit strategy needs to be developed or implemented. The relationship cannot be sustained at current performance levels opposite the expectations or requirements. This may be a function of internal and external factors.

Customer eRAD Components

Best of the best. Top of 1st division. Virtually one off unique, rarity if at all. As good as it gets in terms of performance. The ultimate goal for any relationship type. Often more of a target than a reality. Almost beyond measurement. The ultimate in competitive advantage. These performance results set the benchmarks for others to follow. Top class. First class. First Division. Best in class &/or World Class performance/results and you can prove it as benchmarked against appropriate Key Performance Indicators (KPI’s). The relationship is used as benchmark, role model, centre of excellence. Relationship has a positive ripple effect on others. Self sustaining momentum. Significant competitive advantage and/or profitable growth gained. The target for world class relationships. May need to focus on improving relationship type or resetting the performance bar. Knock your socks off, 'stand out', 'best in class' performance/results. Delighted with the current performance/outcomes against expectations /requirements. Benchmarked (internal &/or external) competitive and sustainable results. Would be a very acceptable goal for most relationships. Wow! Great! Excellent! Results hard and soft. Sustainable competitive advantage and/or profitable growth gained. Room for improvement only if appropriate. Often better than expected results achieved against expectations & requirements. Satisfied. A good solid result against expectations/requirements ideally with opportunities for improvement. Conformance to requirements based on stretch targets. First point of real acceptability on the results scale. Profitable and/or differentiated results opposite the competition achieved. Average, baseline result against requirements / expectations. The midpoint. Business as usual. Nothing special. Not happy but not unhappy with the results, little or no excitement involved. Often a position of change. A 'Just OK or barely OK' result against expectations/requirements. No pleasant surprises! The minimum expected results/outcomes. Unlikely to deliver profitable growth or sustainable competitive advantage. At or little better than a breakeven result. This is mediocrity. Ordinary and most times unacceptable results as determined against an agreed average benchmark(s) or target(s). A point of concern or still maybe early days with improvements to come. Either way the relationship is yet to deliver acceptable results. Results are delivering low service levels, product quality, profitability and/or growth, or are below breakeven point, budget and/or forecast. Relationship performance is well below expectations i.e. miserable. This could be a function of early days of the relationship, few results yet achieved, unprofitable and/or uncompetitive performance levels against forecast or non-forecast expectations/requirements. The relationship is just started or almost finished, on the verge of collapse. Either way it cannot continue for long at these performance levels. Significant change is required for improvement or an exit strategy needs to be developed or implemented. The relationship cannot be sustained at current performance levels opposite the expectations or requirements. This may be a function of internal and external factors. Susan Lees Craig Stone Ian Wilson Julie Davis Brian James Ann Jones John Smith David Skype Susan Lees Craig Stone Ian Wilson Julie Davis Brian James Ann Jones John Smith David Skype