Small Profile Pic Tony Lendrum
Tony Lendrum
0to10rm Creator

Specialist service providers in High Performance Relationship Management & Strategic Partnering and Alliance development.

Relationship management in business is evolving as a core competency for successful organisations and a source of sustainable competitive advantage and customer/stakeholder satisfaction.

Strategic partnerships, global business alliances and other high performance relationships require vision, leadership, engaged people, planning and effective management of change.

0 to 10 Relationship Management provides the framework, tools and components to effectively manage the continuous improvement journey.

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eRAD 'Business Relationship Health Check' – First eRAD Free

electronic Relationship Alignment Diagnostic (eRAD)

0to10 RM Matrix

The eRAD is a unique and powerful, on-line, relationship diagnostic and business intelligence (BI) tool. It enables any two parties in a business relationship, to independently or in collaboration, conduct a relationship 'health check'. Read more >>

6 Steps to Success

  1. Register or Sign in to My eRAD Account
  2. As a Respondent complete eRAD questionnaire.
  3. View your Single 1 Party eRAD report.
  4. As a Sponsor, invite other parties to a:
  5. As a Sponsor or nominated Viewer :
    • use BI tools to analyse results and
    • generate customised reports.
  6. Initiate dialogue within and between the relationship parties.

The eRAD results identify both the current state and desired future state for a relationship under review using the 0 to 10RM Matrix framework. As part of a comprehensive eRAD report, bridging recommendations for improvement are identified and self help activities are outlined.

See sample eRAD reports

Other Services

Training Programs & Consulting Services

Relationship Manager Program, Workshop facilitation, consulting and coaching activities in high performance relationship management.


Elite Trainer Facilitator (ETF) License

This intensive program is designed to produce certified Elite Trainer Facilitators in the practical application of 0 to 10 Relationship Management.

Latest Book

Tony Lendrum presents engaging models, tools, applications and diagnostics that will deliver sustainable value in high performance relationship management.