Specialist service providers in High Performance Relationship Management & Strategic Partnering and Alliance development.
Relationship management in business is evolving as a core competency for successful organisations and a source of sustainable competitive advantage and customer/stakeholder satisfaction.
Strategic partnerships, global business alliances and other high performance relationships require vision, leadership, engaged people, planning and effective management of change.
0 to 10 Relationship Management provides the framework, tools and components to effectively manage the continuous improvement journey.
eRAD 'Business Relationship Health Check' – First eRAD Free
electronic Relationship Alignment Diagnostic (eRAD)
The eRAD is a unique and powerful, on-line, relationship diagnostic and business intelligence (BI) tool. It enables any two parties in a business relationship, to independently or in collaboration, conduct a relationship 'health check'. Read more >>
6 Steps to Success
- Register or Sign in to My eRAD Account
- As a Respondent complete eRAD questionnaire.
- View your Single 1 Party eRAD report.
- As a Sponsor, invite other parties to a:
- As a Sponsor or nominated Viewer :
- use BI tools to analyse results and
- generate customised reports.
- Initiate dialogue within and between the relationship parties.
The eRAD results identify both the current state and desired future state for a relationship under review using the 0 to 10RM Matrix framework. As part of a comprehensive eRAD report, bridging recommendations for improvement are identified and self help activities are outlined.
See sample eRAD reports
Training Programs & Consulting Services
Relationship Manager Program, Workshop facilitation, consulting and coaching activities in high performance relationship management.
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Elite Trainer Facilitator (ETF) License
This intensive program is designed to produce certified Elite Trainer
Facilitators in the practical application of 0 to 10 Relationship
Management.
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Tony Lendrum presents engaging models, tools, applications and diagnostics that will deliver sustainable value in high performance relationship management.
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