Small Profile Pic Tony Lendrum
Tony Lendrum
0to10rm Creator

Specialist service providers in High Performance Relationship Management & Strategic Partnering and Alliance development.

Relationship management in business is evolving as a core competency for successful organisations and a source of sustainable competitive advantage and customer/stakeholder satisfaction.

Strategic partnerships, global business alliances and other high performance relationships require vision, leadership, engaged people, planning and effective management of change.

0 to 10 Relationship Management provides the framework, tools and components to effectively manage the continuous improvement journey.

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eRAD 'Business Relationship Health Check' – First eRAD Free

electronic Relationship Alignment Diagnostic (eRAD)

0to10 RM Matrix

The eRAD is a unique and powerful, on-line, relationship diagnostic and business intelligence (BI) tool. It enables any two parties in a business relationship, to independently or in collaboration, conduct a relationship 'health check'. Read more >>

6 Steps to Success

  1. Register or Sign in to My eRAD Account
  2. As a Respondent complete eRAD questionnaire.
  3. View your Single 1 Party eRAD report.
  4. As a Sponsor, invite other parties to a:
  5. As a Sponsor or nominated Viewer :
    • use BI tools to analyse results and
    • generate customised reports.
  6. Initiate dialogue within and between the relationship parties.

The eRAD results identify both the current state and desired future state for a relationship under review using the 0 to 10RM Matrix framework. As part of a comprehensive eRAD report, bridging recommendations for improvement are identified and self help activities are outlined.

See sample eRAD reports


Other Services

Training Programs & Consulting Services

Relationship Manager Program, Workshop facilitation, consulting and coaching activities in high performance relationship management.

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Elite Trainer Facilitator (ETF) License

This intensive program is designed to produce certified Elite Trainer Facilitators in the practical application of 0 to 10 Relationship Management.

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Latest Book
Books

Tony Lendrum presents engaging models, tools, applications and diagnostics that will deliver sustainable value in high performance relationship management.

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